

5* Reviews - Customer Satisfaction Guaranteed
Boiler Breakdown Repair Diagnosis
£150 diagnostic charge, refundable if you replace the boiler with us
Service Description
We offer a standalone boiler repair service, endorsed by our 5* customer reviews. Unfortunately, there are many rogue engineers (or even big firms) that lure you into changing your boiler or charge you for replacing non-faulty components as a means to raise their revenue. London Heating Expert, on the other hand, prides itself on expertise, honesty and transparency in its diagnosis. This is evident in our online reviews. Here you are booking for the initial diagnosis session. A minimum charge of £150 or £250 (depending on the time of service) applies to every diagnostic session, which has to be paid in advance. Call Outs before 8pm are charged £150 for the first hour. After 8pm, a surcharge of £100 applies. The estimated/exact cost of the repair and parts will be determined based on the results of the diagnosis. Occasionally, depending on the complexity of the fault, it may take more than an hour to diagnose the problem. Should the engineer need to spend any extra time during this diagnosis session, this will be charged at £100/hour, after the first hour. You'll have the option to specify the maximum number of hours that you'd be willing to pay for the engineer to investigate on the matter. Please also note that, many boiler breakdowns can be fixed without the need for replacement parts. In such cases, the diagnosis session and any additional time spent on the same visit may be effectively used to repair the boiler on the same session. In any case, if your boiler cannot be fixed or is deemed beyond economic repair, we offer you £150 credit towards replacing your boiler with us.








Cancellation Policy
For cancellations, please contact us at least 48h in advance to avoid loss of your service job deposit. Rescheduling, however, can be arranged up to 24h prior to the scheduled service date, without loss of your securing deposit.
Contact Details
020 3883 8119
reachme@londonheating.expert